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August 28, 2008

arrowAir travel headed for fallout

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In today's story I quoted experts who say the airline industry is headed for a fallout later this year.

Air travel is going to drop significantly, they say, as passengers get frustrated with rising ticket prices, fewer flights, and charges for everything from seat assignments to pillows and drinks. Passengers yesterday reported paying $1 for coffee, $2.50 for sodas and $7 for a sandwich.

The experts were talking about the future, but I wonder how travelers' frustrations from years past will effect their decisions. It seems everyone has a story to share.

Mine happened a few years ago, when I spent 24 hours and four flights trying to get home to Fresno from a family visit in Indianapolis. I spent the night on the floor of the Las Vegas airport. (And by the way, the slot machines were inside the security gate. I couldn't even gamble.) Of course, once I made it to Fresno I found out they lost my luggage.

But then, several passengers I interviewed Wednesday reported a positive experience.

What's your flying experience like?



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