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April 29, 2008

arrowWorking from home presents challenges

BIZ MCT TELECOMMUTE.JPGTelecommuting has become a hot trend over the last few years at IBM. More than 40% of IBM's workers do not start up a car and come into the office every day, saving gas and reducing air pollution.

But there are challenges, according to a study by Northeastern University. People often feel isolated from their work colleagues and supervisors. And sometimes it's hard to separate work from the rest of their lives.

Managing an at-home employee is different from supervising someone who is in the office, says the study's author, marketing professor Jay Mulki.

He explains: “Mutual trust is key to this work situation. Employees resent managers who give the impression of monitoring them. And when it comes to work-life balance, working from home can be good -- or bad. On the employer side, when you're at home, you're always available. On the employee side, you wanted to be there to pick up your kid, or whatever the case may be."



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